New SFTP server
As some of you may have heard from your Customer Care representative, Customer Care is rolling out a new SFTP server.This new system will replace bluecatsftp.bluecatnetworks.com. The hostname has changed, it is now transfer.bluecatnetworks.com. Eventually, the old host record will point to this new server, but during this time of transition, they will be separate.SFTP services on transfer.bluecatnetworks.com are currently available to you. You should start using this server as soon as you need to send data to Customer Care or Professional Services. We understand your change-management cycles to allow traffic to this system may not be swift, so we will have both running in parallel for a few weeks. We plan to shutting down the SFTP service on the old system on 12 May 2025. If your change-management process does not allow for that quick of a turn-around, we can work with you.This system remains SFTP-only. You will continue to use your current SFTP client. There is a new option available